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1. Target

We first locate extremely poor communities using publicly available data. We then send field staff door-to-door to digitally collect data on poverty and enroll recipients. We target households using criteria that vary by region—including aggregating a range of factors or looking at housing materials.

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2. Audit

We use a set of independent checks to verify that recipients are eligible and did not pay bribes, such as physical back-checks, image verification, and data consistency checks. For example, we use GPS coordinates and crowdsourced labor to detect irregularities. We have experimented with using satellite imagery.

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3. Transfer

We transfer recipient households roughly $1,000, or around one year’s budget for a typical household. We use electronic payment systems; typically, recipients receive an SMS alert and then collect cash from a mobile money agent in their village or nearest town.

om_monitor

4. Monitor

We call each recipient to verify receipt of funds, flag issues, and assess our own customer service. We also staff a hotline for inbound calls and in some cases staff follow up in person.