Improving our call center

Our call center team is a critical part of GiveDirectly’s work in Kenya – it includes about 20 staff, who are based in our main office in Nairobi and handle a range of recipient-facing issues. They contact recipients to confirm that transfers are received successfully and they capture recipient responses for GDLive. The call center […]

Read more...

Cash to coffee farmers in eastern Uganda

Historically, when an aid organization or government wants to help coffee farmers improve their lives, they give in-kind agricultural interventions, such as seedlings and training. But what if instead of giving goods and services, we just gave farmers cash? Catherine has received transfers as part of BSZ’s experiment in Uganda. You can follow her story, […]

Read more...

Unconditional cash transfers and intrahousehold conflict: A pilot study in Kenya

Intimate partner violence is a significant challenge in Kenya, as in other developing countries. Nearly 40% of ever-married Kenyan women report physical abuse by a spouse (KNBS and ICF Macro 2010), and in a separate survey, almost 90% report some form of emotionally abusive treatment (Haushofer and Shapiro 2016). Women who are subject to physical […]

Read more...

Sending cash to remote places

This year, we are running a small pilot in Uganda’s Acholi sub-region, on the border with South Sudan. Until just over ten years ago, this area was the heartland of Joseph Kony’s Lord’s Resistance Army, and the region was embroiled in a protracted civil war. Today, Acholi is at peace, but its people remain amongst […]

Read more...

Research Director Field Studies – Day 2: Gimoro amora

In the second part of this three-part series, GiveDirectly’s Research Director Michael Cooke discusses key takeaways from his trip to visit field teams and recipients in Kenya. Today I went out with GiveDirectly field staff to shadow the process of enrolling new program recipients. Luo was the primary spoken language of the recipients in the […]

Read more...

Launch of core operations in Rwanda

In October, the Rwanda team launched its core operations project entitled “Kungahara” (which translates to “Prosper”) with the aim of enrolling 3,600 households by the end of February 2017. Kungahara operates in two sectors in Gicumbi, which is the second poorest district in Rwanda. The model GiveDirectly Rwanda is utilizing a new model, also being […]

Read more...

A turning point in my life

Joice was living in poverty when she received a cash transfer from GiveDirectly’s donors in 2014. Now she is a GiveDirectly field officer whose job includes telling new recipients about GiveDirectly. This is her story.  I was born in Kisumu County and I was married in Siaya County. I had great dreams of improving my […]

Read more...